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Good to know

Key information on the Hotel Arvina

Your holiday should be carefree. Completely worry-free. And once you step over our threshold, there should be no more questions left for you to ask. To help you relax and enjoy the amenities of our hotel in Siusi allo Sciliar, we have compiled some important information for you in advance:

 

Arrival:
Our Hotel Arvina is located in Siusi allo Sciliar. And that in turn is in the mountains. So please check the weather and road conditions before you travel. Snow chains may be necessary on some days in winter.

 

Booking conditions and cancellation:
Play it safe and take out travel cancellation insurance. If you do not have such insurance, the following conditions apply:

  • You can cancel free of charge up to 60 days before the agreed arrival date, but your deposit will not be refunded.
  • For cancellations up to 30 days before the agreed arrival date, we charge a cancellation fee of 30% of the agreed package price.
  • For cancellations up to 29 days before the agreed arrival date, we charge a cancellation fee of 50% of the agreed package price.
  • For cancellations up to 15 days before the agreed arrival date, we charge a cancellation fee of 80% of the agreed package price.

In case of non-arrival without cancellation, late arrival or early departure, we charge 100% of the agreed package price.

Cancellations are only accepted with mutual confirmation. There are currently relaxed cancellation conditions (for coronavirus infection with certification, compulsory quarantine, lockdown, border closure, etc.) for new bookings. Free cancellation of the stay is possible up to 7 days before arrival.

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